Air Canada SJO Terminal – Juan Santamaría International Airport
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Passengers can access Air Canada flight arrival and departure facilities at Terminal 1 of Juan Santamaría International Airport. When planning a flight travel, knowing about the airport and its terminal provides a hassle-free journey. However, Air Canada SJO Terminal offers several airport services and amenities like baggage, security check, and boarding. Additionally, this guide will provide brief information about these facilities.
Air Canada Terminal at Juan Santamaría International Airport (SJO) Essential details
Airport Name | Juan Santamaría International Airport |
Airport Address | Alajuela Province, Río Segundo, Costa Rica |
Air Canada SJO Terminal | Terminal 1 |
Arrivals Terminal | Terminal 1 |
Departures Terminal | Terminal 1 |
Airport Code | SJO |
Air Canada IATA Code | AC |
Air Canada ICAO Code | ACA |
Ticket Counter Hours | Daily 24 Hours |
Air Canada Contact Number | +50624372400 |
Official Website | www.aircanada.com |
Official YouTube | www.youtube.com/@aircanada |
Official Twitter | twitter.com/AirCanada |
Official Facebook | www.facebook.com/aircanada |
Official Instagram | www.instagram.com/aircanada |
Air Canada Juan Santamaría International Airport Terminal
At Juan Santamaría International Airport, passengers can navigate Air Canada air carriers services at Terminal 1. Meanwhile, it is used for arrival and departure of both international and domestic flights. Air Canada SJO Terminal has several services including baggage claim, check-in, boarding, and security checking.
Air Canada arrival terminal SJO
Flight carriers of Air Canada arrive at SJO Terminal 1. After arriving travelers should move to the baggage claim area situated at these terminals. However, passengers should always check their flight details to know about the exact baggage claim area. Whereas, international travelers first complete the customs and immigration.
Air Canada departure terminal SJO
For its flight departure services, Air Canada uses Terminal 1 at Juan Santamaría International Airport. At the departures terminal passengers are provided lounges, wi-fi, check-in, and many other services. Meanwhile, travelers should arrive at the airport as early as possible before the flight’s departure. Additionally, it helps in completing the security checking and check-in procedures early.
Juan Santamaría International Airport Air Canada Terminal Services
Air Canada passengers can use various services and amenities for a comfortable airport experience. Additionally, here are the facilities that are offered to the travelers at Air Canada SJO Terminal:
List Of All Air Canada Terminals
Services Provide By Air Canada SJO Terminal
Flight Ticket Booking | Meet and Greet | Flight Ticket Cancellation |
In-Flight Meals | Visa Services | Baggage Allowance, Online Check-in |
Airport Transfers | Ok to Board | Missing Luggage |
Immigration Services | Airport Lounges | Airport Lounges |
Duty-Free Allowance | Business Class | Flight/Visa Info |
Miles | Economy Class | Visa on Arrival |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Delayed Flights | Flight Wifi |
Ticket Reservations
Travelers can reserve an Air Canada flight by visiting the airline’s official website/mobile app or calling the guest care staff. If they are uncomfortable with online methods, passengers can reserve the flights at the booking counter at the Air Canada Terminal. Additionally, they can also request assistance from the executive regarding the booking procedure.
Cancellations and Refunds
If travelers want to cancel their flight reservations easily using Air Canada’s cancellation policy, they can use the airline website, and mobile app, by calling or at the airport. Meanwhile, if any traveler cancels the ticket within 24 hours of booking it, they might be provided a refund. Passengers can also ask for help from this air carrier’s staff about the cancellation and refund process.
Flight Check-in
Passengers can check-in for Air Canada flights through its official website, mobile app, or by visiting the airport check-in desks. They can also complete the check-in procedure at the airport using self-service kiosk devices. Meanwhile, travelers can ask for assistance from the airline’s staff at the check-in counter regarding any queries.
Baggage Regulations
Guests should make sure that their luggage is under the Air Canada baggage weight and size limit. Meanwhile, the passengers’ baggage allowance varies on their travel class or destination. Additionally, travelers can take a carry-on bag, personal items, and checked luggage on this Canadian flight carrier. If any passenger’s luggage exceeds the number of bags, overall weight, or size dimension, they have to pay extra charges.
Luggage Claim and Drop-off
Passengers can claim or drop off their luggage at the dedicated counters available at the Air Canada SJO Terminal. Meanwhile, international passengers have to complete the customs and immigration process before claiming their bags.
Flight Status
Passengers can get updates about their flight status by using Air Canada’s website, the airport website, or at the airport information counter. Meanwhile, travelers can also ask for assistance from the airline’s agent to have detailed information about their flight.
Lost/Delayed/Damaged luggage
In case the passenger’s baggage is lost, delayed, or damaged, they must immediately report it to Air Canada staff at the baggage service counter. Additionally, the airline representative will provide passengers with assistance with the whole procedure.
Special Assistance
Travelers can request special assistance as per their health issues. Additionally, they can ask for assistance in case of any disabilities, an unaccompanied minor, pet travel, requiring special meals on the flight, etc. Meanwhile, passengers should read all the Special Assistance services provided by Air Canada before traveling.
Pet Travel
Guests can travel with their pet companions on Air Canada flights under certain restrictions. Additionally, a small dog or cat can be carried inside the flight cabin in a pet container. Meanwhile, passengers should make sure that the pet fits and follows the airline’s pet policies to avoid any unwanted surprises. Whereas, the traveling pet and container weight and size shouldn’t be more than the allowed limit.
Lounge
Air Canada passengers can access the airport lounges and relax in a peaceful environment. Additionally, Here travelers are provided various facilities including relaxing seats, dining, and more.
Car Rental
Passengers can rent a car to make their further travel convenient. Meanwhile, travelers can choose from the available companies or take guidance from the airport staff.
Air Canada Terminal Map at SJO Airport
Air Canada SJO Terminal map gives the outline of all services and facilities at the terminal. The map helps in easily locating the check-in areas, departures, arrivals, security checking, baggage claim, and more.
Map Location Of Air Canada Juan Santamaría International Airport
FAQs- Frequently Asked Questions
Air Canada operates its flights through Terminal 1 for both departure and arrival.
Air Canada uses Terminal 1 for its flight arrival facilities including baggage claim, customs, and immigration.
You can connect with Air Canada by visiting its site or calling its customer service at 1-888-247-2262
Passengers are provided various amenities for a comfortable airport experience such as lounges, restaurants, pet relief areas, cafes, and more.